Two Enterprise Solutions for Future-Focused Retirement Outcomes
Consort delivers the technology that modernizes rollover workflows and drives participant engagement at scale.
Our platform powers both frictionless retirement plan rollovers and data-driven participant communication, giving providers and advisors the tools they need to improve plan health and reduce leakage.
The Consort Platform
Rollover experiences are fragmented. Participants face confusing rollover steps, advisors lack tools to assist participants, and providers spend valuable time chasing paperwork. Consort solves this by offering two enterprise-grade solutions:
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The Rollover Solution
A guided, behavioral-science-backed workflow that streamlines rollovers for providers, advisors and participants.
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Jo™ — Provider Engagement Suite
A data-powered communication engine that drives contribution Restarts, deferral rate Raises, and asset Retention through automated outreach and participant insights.
Each solution can operate independently — and when combined, they form a seamless, end-to-end participant engagement infrastructure of driving assets and improving retirement outcomes.
Rollover Solution
Transforming the Participant Rollover Experience
Legacy rollover processes require participants to navigate call centers, confusing instructions, and fragmented provider workflows. These experiences create friction, slow progress, and increase leakage for financial institutions.
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Consort replaces this with a streamlined, guided journey designed to improve clarity, confidence, and completion across every rollover scenario.
Participant Experience
A clearer, more intuitive path to completing retirement plan rollovers.
Participants begin through a unique link through consolidation campaigns or as the last step in the enrollment experience.
The journey is guided by dynamic questions and informed by behavioral research to keep participants moving forward.
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The result is a simplified, confidence-building experience that reduces drop-off and improves completion rates.
Advisor Experience
Support without friction.
Advisors don’t initiate rollovers; they step in to support when needed.
They receive timely updates, insights, and participant context directly.
Advisors gain transparency into progress, amounts, and source accounts — without relying on manual outreach or guesswork.
This creates a more efficient advisory experience with better alignment between advisors, providers, and their participants.
Provider Experience
Consistency and scale without added complexity.
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Consort delivers a unified workflow that minimizes administrative burden, reduces inconsistencies across participant experiences, and brings greater visibility to the institution.
Providers and recordkeepers can offer a higher-quality rollover experience without introducing operational strain or expanding internal resources.
Core Value Proposition
Consort’s Rollover Solution delivers measurable improvements across the retirement ecosystem:
Reduce participant leakage
Increase successful rollover capture
Replace fragmented steps with a predictable, repeatable workflow
Accelerate overall completion timelines
Improve participant satisfaction and clarity
Jo™ Provider Engagement Suite
A Modern Engagement Platform for Providers
Participant engagement has traditionally relied on broad, one-size-fits-all outreach that struggles to influence meaningful retirement behavior. Jo™ changes this by giving institutions a smarter, data-informed way to connect with participants at scale.
Jo™ helps providers strengthen plan health, reduce leakage, and improve participant outcomes through timely, personalized communication — without adding administrative burden.
What Jo™ Enables
A deeper understanding of participant behavior and a more effective way to reach them.
Jo™ brings together participant data, behavioral insights, and automated communication to help institutions:
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Re-engage inactive participants
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Encourage increases in deferral rates
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Support participants nearing retirement or at risk of leaving their plan
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Deliver guidance that feels tailored, timely, and relevant
Instead of broad messaging, participants receive support that reflects their needs and context — improving engagement at every stage.
How Jo™ fits into the institutional workflow
A lightweight layer with enterprise impact.
Jo™ integrates directly into provider systems, enhancing existing workflows while preserving institutional control. Providers gain a clearer picture of participant behavior and a scalable engine for outreach, all without the complexity of building up new infrastructure or communication programs.
Outcomes for Providers & Recordkeepers
Jo™ delivers measurable improvements across the participant population:
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Higher engagement rates
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Increased contribution levels
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Reduced leakage and improved long-term plan health
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Scalable outreach without additional staffing
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A consistent experience for millions of participants
Positioning Within Consort's Ecosystem
Independent but synergistic.
Jo™ functions as a standalone SaaS product, yet it also enhances the Rollover Solution by powering rollover-specific communications and participant updates. Providers can adopt the Rollover Solution alone or combine it with Jo™ to create a unified engagement framework across the entire participant lifecycle.
